The Hotline can help you
- Answer Questions about your Software
- Schedule Training Courses
- Schedule Implementation Help
- Resolve Software Problems
- Obtain Product Upgrades and Fixes
Call us between 8:00am and 5:00pm Central Time, Monday through Friday, at 1-800-793-3282. Or e-mail us at email@example.com . Or fax us your question or issue at 1-262-784-4694.
You can access, update, and create support incidents online 24x7x365 through WebFirst™, an extension of our CRM solutions. WebFirst will also allow you to download software updates from the web whenever you need them. Visit the HarrisData Customer Zone (userid/password required) to access your account.
Off-hours support is available from HarrisData on request. Please call us to find out more details about this service or to schedule support for your organization during non-business hours.